Posts made in May, 2018

4 Technologies that Will Transform a Taxi Business

Since most people order something online, the demand of online booking for transportation industry is also growing. People no longer call a hotline, but they send a message on the website or book through an app. The advances of technology is ushering the transition of taxi business into modernized ones. The taxi-hailing applications are gaining more customers, so a taxi company should level up their game.  

Taxi Business

Since the demand is high, the taxi should also keep up by giving more supply. If you own a taxi business, you know that the competition is tough and using the technology will gain you more advantage compare to you competitors. The technology is transforming the transportation industry. Processes are automated and picking up customers become easier.  

Dispatch Software 

Before the advancement of technology happened, the customer has to call a telephone operator for a taxi. The operator will then dispatch the job and assign to a driver, they do this manually. This operation is costly and sometimes really slow so the taxi will arrive late than the customer expected. There are many innovations now when it comes to dispatching software. Features like GPS tracking and online bookings are made possible. Businesses like taxi cab service in Des Moines need this kind of software to grow your operations.  

Driver Application  

Another feature, driver application, also becomes a helpful tool that’s used by the drivers. They need this tool to cate their workflow without spending too much on an expensive radio installation. All they need is a smartphone and the company can track down their work. The app will also allow the driver to accept or reject the jobs in their area. They can also view their earnings and withdraw their earnings without visiting the office. The driver will have the opportunity to improve his earnings and to also drive up customer service standards.  

White-Label 

It’s not just the company and the drivers who are going to benefit from the technology. The customers will also have the opportunity to book their trip through the application and track if the vehicle is already approaching near his/her location. The customers don’t have to wait for a taxi in the road; they can just book it instead. This will save more time for the customers and a faster response from the taxi service company.  

This kind of automation service has the ability to increase sales and save time. The loyalty of the customer is also improved since the response time is fast. They get to use the app more often especially in the times of emergency.  

Automated Phone System 

Another innovation that technology brought us is that automated phone system which has lots of benefits when it comes to customer service. This is a technology that automates the contact between the dispatch systems and passengers. This is intended for the customers, so they will have more positive feedback on the company. With this, the company won’t miss a booking.  

 

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The Hassles of Public Transportation 

Those can’t afford to drive themselves prefer the public transportation. The time to commute can be spent on something else, checking email receiving phone calls and many more. Aside from that, public transportation is also cost-effective. If you want to save every day, you can ride the bus or train to work of wherever you want to go. You might enjoy the benefits it gives you, but the public transportation is also a hassle. The following are its disadvantages.  

Public Transportation

Routing 

Compare to riding a private hired vehicle, you won’t have a choice about the routes that the train or bus will follow. These vehicles follow a preset route that can’t be changed, so if your destination is a distance away from the station, you might find it inconvenient to walk. The bus and train won’t stop at the exact location where you’re going. Their job is to pick up and let off passengers at the designated stop. So if you’re traveling in an unfamiliar city, you might get lost or you will have to walk some distance. This is a real sacrifice for others who still prefer public transportation.  

Privacy 

There’s no privacy in buses and trains. If you take out your phone or laptop and do something, other people might see it. If you need to work on an important file while you commute, you need to book a taxi from http://www.metrocabxl.com/ to give you some privacy. While on the bus or train too, you can’t just choose who you want to sit next to. The illnesses and diseases of other people might go to you too especially if the space is also constricted.  

Convenience 

The bus and trains have a concrete schedule to follow. People have to wait for them to arrive at the stations. So if you’re running late, riding in a public transport might not be a good idea for you. There are people who memorized the schedule and arrive in the station just in time for the vehicle to arrive. If you’re a traveler, you shouldn’t waste some time if you want to catch up on the schedule. That’s why most people prefer private hire vehicles like taxi to get them into their destination.  

Space 

When you decide to ride on a bus or train, you should expect that it’s going to be packed with people. There isn’t much space, if you’re lucky you can have a seat. But if it’s rush hour, you’re going to stand all the time. This is a major concern if you’re with someone who has special needs, like children with strollers or old people with wheelchair. You can’t do this on a public transport so you should just ride a vehicle where you’re comfortable at.  

Safety 

Not all buses and trains are safe. Since you’re riding with strangers, you will never know who has a bad intention to you and your other fellow riders. Because of the tight space, you might not notice that you already lost your wallet or bag.  

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